We are seeking a dedicated and proactive Sales Administrator to join our client's team in Tokyo.
This role is with an international services provider known for delivering exceptional logistics solutions worldwide. As a Sales Administrator, you will play a crucial role in supporting their sales operations, managing client interactions, and ensuring smooth logistical processes. If you have a strong attention to detail, excellent communication skills, and a passion for international trade, we encourage you to apply and become a vital part of our client's dynamic team.

Essential Duties and Responsibilities:

• Develop new local accounts and explore business opportunities through various channels such as telemarketing, networking, and marketing events.
• Support the manager in preparing sales documents and scheduling client appointments.
• Gather costs from freight forwarding companies for Air/Sea/Land shipments and our offices or international partners to assist in quote preparation.
• Visit operational sites for outbound and inbound shipments when necessary.
• Collect customs requirements for both origin and destination, and understand the general shipping processes.
• Record shipment data and quotes using the company’s internal system.
• Prepare weekly sales reports for meetings and monthly reports for management.
• Collaborate with the manager to identify the optimal export/import routes based on individual customer needs and document the quote status.
• Follow up on payment settlements as needed.
• Assist the manager in managing complaints and resolving any issues that arise.

Qualifications:

• Proficient in written and spoken English & Japanese
• High degree of professionalism and strong interpersonal abilities.
• Outgoing, proactive personality with strong interpersonal skills.
• Prior experience in Freight Forwarding, International Trade, International Hotels, or foreign organizations is preferred.
• Effective communication skills, both written and in-person.
• Ability to prioritize and multitask efficiently within set deadlines.
• Proficiency in MS Office (Word, Excel, PowerPoint) and basic computer skills.
• College diploma or higher.