If you have a passion for organization, problem-solving, and making Moving a breeze, this position is perfect for you! From managing logistics to delivering top-notch customer service, you will be the driving force behind successful relocations.
Responsibilities of the Household Goods Move Coordinator:
- Coordinate all stages of the household goods moving process, ensuring timely and efficient relocations.
- Serve as the main point of contact for clients, answering questions and addressing concerns throughout their moving journey.
- Schedule and oversee the packing, loading, transportation, and unloading of goods.
- Liaise with vendors and subcontractors to secure necessary resources for each move.
- Maintain accurate documentation of each move, including inventories, schedules, and contracts.
- Provide clients with detailed moving plans and timelines, adjusting as needed.
- Address any issues or changes during the move process to minimize disruptions.
- Collaborate with the moving team to streamline operations and improve customer satisfaction.
- Monitor the progress of each move, ensuring adherence to company policies and standards.
- Conduct follow-ups with clients post-move to gather feedback and ensure satisfaction.
Requirements of the Household Goods Move Coordinator:
- Previous experience in moving coordination is required.
- Exceptional organizational skills and attention to detail.
- Strong communication abilities, both written and verbal.
- Proficiency with MS Office and moving management software.
- Ability to multitask and adapt in a fast-paced environment.
- High level of professionalism and customer service orientation.
Reach out to Alchemy Global Talent Solutions today!