Key Responsibilities:
- Business Development: Identify and pursue new business opportunities in the hospitality sector. This includes targeting corporate clients, travel management companies, and other potential partners.
- Client Relationship Management: Build and maintain strong, long-lasting relationships with key clients, understanding their needs and providing customized solutions that align with their business travel requirements.
- Market Research & Analysis: Stay updated on industry trends, competitor activities, and customer preferences. Provide insights and strategic recommendations to enhance service offerings and improve business operations.
- Sales Strategy: Develop and implement effective sales strategies to achieve growth targets. Work closely with the marketing team to promote services through various channels (digital, events, networking, etc.).
- Negotiation & Contracts: Negotiate contracts, terms, and pricing with clients. Ensure all agreements are aligned with company goals and profit margins.
- Collaboration: Work cross-functionally with operations, marketing, and customer service teams to ensure seamless service delivery for business clients.
- Reporting & Performance Tracking: Monitor performance against set targets and report regularly on sales activities, market insights, and key metrics. Adjust strategies based on performance data.
- Event Management & Networking: Represent the company at industry events, conferences, and networking opportunities to build brand awareness and attract new clients.
Qualifications & Skills:
- Experience: Minimum of 3-5 years of business development experience, preferably in the hospitality, or business travel industry.
- Sales Skills: Proven track record of driving revenue growth and meeting or exceeding sales targets. Strong negotiation and closing skills.
- Communication: Excellent verbal and written communication skills, with the ability to build relationships at all levels.
- Problem-Solving: Ability to think strategically, adapt to changing business needs, and solve complex client issues efficiently.
- Technology Proficiency: Familiarity with CRM systems, MS Office Suite, and other business development tools.