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Reservations Agent

Job Details

  • Posted:14th February, 2025
  • Sector:Corporate Housing
  • Location:London, Greater London, United Kingdom
  • Job Ref:18221
  • Salary:Competitive Base Salary + Benefits
An exciting opportunity is now available for an experienced Reservations Agent to work for a global accommodation provider based in London. 

The Reservations Agent will support clients accommodation needs. This position working schedule is Monday to Friday 9am to 6pm. 

Key Responsibilities:
  • Respond to incoming enquiries with regards to accommodation
  • Book suitable accommodation options on behalf of the client
  • Process bookings on reservations system
  • Deliver a high level of service to guests  
  • Support guests to ensure a positive guest experience 
  • Deal with any issues that may arise
Key Requirements:
  • Must have reservations experience in hospitality, hotels or corporate housing preferred 
  • Ability to work in a fast paced environment
  • Excellent verbal and written communication skills
  • Passion for customer service and delivering a positive guest experience
  • Strong IT skills

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