Alchemy are proud to be supporting a successful relocation company in their search for a new member to join their growing team in London. This is a part time position 3 days per week.
The Relocation Consultant will provide and coordinate a range of relocation services including home finding, schooling, area orientation, household goods coordination, policy counselling, assignment management, intercultural services and visa/immigration services.
Responsibilities:
- Act as first point of contact for assignees and corporate clients during the relocation process
- Understand all aspects of clients' international policies and programs and international services, to advise assignees on the relocation process in line with their relocation program
- Manage relocation services including; destination services, household goods moving, temporary accommodation and immigration
- Negotiate the best deals for assignees and manage the entire move-in and move-out process, including producing or checking tenancy agreements, inventory checks, handling finalisation and move-out process, booking cleaners and negotiating refund of deposit
- Liaise with third party vendors and external organisations
- Expense management, arranging and recording bill payments, producing monthly or quarterly expenditure statements, issuing invoices and follow up payment
- Produce area guides and update other documentation as necessary
Requirements:
- Experience working in the Relocation, Destination Services or Global Mobility industry is essential
- Must have excellent communication skills and the ability to provide high levels of customer service
- Strong interpersonal skills enabling interaction with various levels
- Advanced IT skills - Word, Outlook, Excel, PowerPoint
- Must be organised, able to function as part of a team and independently