Moving & Storage Operations Manager - Chicago, IL
Become a Moving & Storage Operations Manager for a top moving and relocation company in Chicago, Illinois! In order to guarantee smooth residential and business relocations, you will be in charge of logistics, personnel management, and operational effectiveness. For a meticulous professional with moving industry experience, this is a great chance to boost client satisfaction and operational performance.
What You’ll Be Doing:
- Oversee daily operations to guarantee efficiency, safety, and excellent service in all moving activities.
- Manage staff scheduling by allocating team members to jobs while increasing efficiency and lowering costs.
- Dispatch staff, assign daily tasks, and troubleshoot unexpected issues.
- Supervise warehouse operations, including tracking shipments and maintaining seamless storage procedures.
- Manage all aspects of HR, including hiring, disciplinary actions, and terminations.
- Enforce safety policies to ensure adherence to legal and operational norms.
- Monitor key performance indicators (KPIs) to ensure profitability and operational success.
- Collaborate with executives to create strategic plans for continual process improvement.
- Effectively communicate with clients and staff to resolve service difficulties.
- Ensure that all moving equipment and vehicles are well-maintained and meet safety requirements.
- To maintain company standards, conduct frequent employee training and meetings.
- Keep accurate records and reports on operational performance.
What We’re Looking For:
- Prior experience in the moving and relocation industry is essential.
- Strong problem-solving skills and the capacity to make sound decisions under duress.
- Ability to function autonomously in an autonomous setting.
- Management of different teams requires excellent leadership and communication abilities.
- Excellent attention to detail and organisation skills.
- A bachelor's degree is strongly preferred, with a business-related major a plus.
- Proficiency with Microsoft Office applications such as Word, Excel, and email.
Interested? Reach out to Alchemy Global Talent Solutions today!