This position will be responsible for the management of private client moves and ensuring all moving clients are satisfied with removals and moving services provided by the business.
Responsibilities of the International Move Manager include:
- Responsible for the delivery of moving coordination services to the company's customers.
- Operates across all disciplines; Domestic, European, International, Import and Export, third country.
- Working alongside other internal departments to ensure sales visits are arranged.
- Overseeing removals and relocation bookings for new and existing clients.
- Acting as a point of contact and support for clients in preparation for their move.
- Providing the link between sales, operations, crew members, agents, third parties and the relocating client.
- Negotiating with external parties regarding rates and prices, ensuring profitability and competitiveness.
- Providing a professional and responsive service.
- Meeting and exceeding customer expectations.
- Delivering a quality-driven, efficient and effective removals experience.
- Other removals and move management duties.
Requirements:
- Previous experience working within the Removals and Moving industry.
- Excellent customer service skills and telephone manners.
- A motivated, enthusiastic and optimistic outlook on work and projects.
- In return, this position offers an attractive salary and benefits package.
If you would like to know more about this International Move Manager opportunity, please submit your CV to Alchemy Recruitment for further discussion.