Our client, a leading moving and relocation company based in Hertfordshire, is looking for an enthusiastic Removals Inside Sales Coordinator to join their team. This role offers a chance to play a key part in helping customers with their relocation needs.

You’ll handle inquiries, convert leads into customers, and ensure a smooth sales process. If you excel in a customer-focused, fast-paced environment, we’d love to hear from you!

Responsibilities:

• Respond promptly to inbound moving inquiries from potential customers via phone, email, and online platforms.
• Proactively follow up on leads to secure moving bookings and meet sales targets.
• Provide detailed information about the company’s moving and relocation services.
• Offer tailored solutions to meet customers' individual moving needs and requirements.
• Maintain accurate records of moving customer interactions and updates in the CRM system.
• Collaborate with the operations team to ensure smooth handover of booked moving jobs.
• Handle objections professionally and work towards overcoming them to close sales.
• Monitor industry trends to provide relevant advice and maintain a competitive edge.
• Build and maintain positive relationships with moving customers to encourage repeat business.
• Assist with any administrative tasks related to sales and customer service.

Requirements:

• Proven experience in a B2C sales role, ideally within the moving or relocation industry.
• Strong communication and interpersonal skills.
• Results-oriented with a proactive approach to achieving sales targets.
• Proficiency in using CRM systems and other sales-related software.
• Excellent organizational skills and attention to detail.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.

Reach out to Alchemy Global Talent Solutions today!