We are seeking a detail-oriented Global Move Coordinator to join a dynamic team in Sterling, VA. This role offers the opportunity to oversee international relocations, ensuring a seamless moving experience for clients worldwide. Hybrid opportunities are available for the right candidate.
As a key liaison, you will manage every stage of the overseas relocation process, providing exceptional customer service and logistical expertise. If you thrive in a fast-paced environment and enjoy coordinating complex moves, this could be the perfect role for you!
Key Responsibilities:
- Plan and coordinate all aspects of international moves, from initial inquiry to final delivery.
- Serve as the primary point of contact for clients, ensuring a smooth and stress-free relocation experience.
- Work closely with shipping companies, freight forwarders, and international agents to manage logistics.
- Handle all required documentation, including customs procedures and compliance regulations.
- Provide accurate cost estimates and ensure budget adherence throughout the move.
- Proactively communicate updates and solutions to clients.
- Collaborate with internal departments to ensure efficient and timely service.
- Resolve any issues that arise during transit, minimizing disruptions to the move.
- Maintain accurate records and update tracking systems in real time.
- Continuously seek opportunities to improve efficiency and customer satisfaction.
Requirements:
- Previous experience in international moving or relocation is required.
- Strong knowledge of global logistics, customs regulations, and shipping procedures.
- Excellent communication and customer service skills.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Proficiency in move management software and Microsoft Office.
- Strong problem-solving skills and attention to detail.
Reach out to Alchemy Global Talent Solutions today!