General Manager – Greater Raleigh, NC
A leading provider of moving and storage services is seeking a dynamic and results-driven General Manager to take charge of its Raleigh, NC location. This individual will oversee daily operations, drive business development, manage sales, and ensure the location’s overall success. As a key decision-maker, the role will have full authority over staffing, operations, financial performance, and customer satisfaction.
What We’re Looking For:
- Lead, mentor, and cultivate a top-performing team.
- Make key decisions about hiring, firing, and staffing.
- Develop a corporate culture that values collaboration, accountability, and exceptional customer service.
- Actively promote sales growth by prospecting for new business prospects and extending the client base.
- Create and implement strategies for increasing revenue and market share in the region.
- Collaborate with marketing and operational departments to match sales and service delivery.
- Oversee daily operations to ensure efficiency, safety, and excellent service.
- Implement best practices for scheduling, logistics, and customer service.
- Manage budgets, labor expenses, and financial performance in order to meet or exceed sales and profit targets.
- Serve as the principal point of contact for critical accounts and high-profile clients, providing exceptional service and cultivating long-term partnerships.
- Address customers' issues, settle conflicts, and increase customer satisfaction.
- Make data-driven decisions to boost operational efficiency and company performance.
What We’re Looking For:
- Proven experience as a General Manager, Location Leader, or other similar position in the transportation, logistics, or service industries.
- Strong sales experience, with a track record of meeting and surpassing sales targets.
- Capability to make difficult decisions and guide a team through problems.
- Excellent organizational, communication, and problem-solving skills.
- Strong financial acumen, including the ability to handle budgets and interpret financial reports.
- Self-starter with a results-driven mindset who thrives in a fast-paced atmosphere.
- On-site presence is essential, with the opportunity to travel locally as needed.
Interested? Reach out to Alchemy Global Talent Solutions today!