Alchemy Global Talent Solutions is excited to partner with a leading organization in the relocation and transportation industry to find a skilled Depot Manager. This position offers the chance to lead daily operations, ensuring outstanding customer satisfaction, profitability, and team collaboration. Based in San Marcos, TX, this role provides an incredible opportunity to grow within a dynamic, expanding market.
The Depot Manager will oversee the branch’s operations, ensuring efficient service delivery while maintaining high operational standards. This individual will lead with a positive, results-oriented approach, balancing customer satisfaction with operational effectiveness and profitability. As the main point of contact for key departments, the Depot Manager will play a pivotal role in upholding the company's commitment to safety and service excellence.
Key Responsibilities:
- Serve as the primary point of contact for Residential and Commercial Sales teams, making key decisions.
- Analyze financial statements, including gross profit, pack ratios, and labor costs, to optimize profitability.
- Manage real-time capacity, equipment status, and quality score tracking to ensure operational efficiency.
- Oversee administrative functions for smooth branch operations.
- Address and resolve service escalations to ensure exceptional customer satisfaction.
- Approve and monitor branch expenses in alignment with budgetary targets.
- Cultivate a team-oriented environment focused on employee satisfaction and productivity.
- Implement safety policies in accordance with company standards and participate in random drug testing.
- Collaborate with senior leadership to align branch performance with corporate goals.
- Represent the branch in supporting charitable and community outreach programs.
Position Requirements:
- Bachelor’s degree or equivalent work experience.
- Minimum of 7 years of management experience in the moving, storage, or transportation sector.
- Proven leadership and team-building abilities, capable of managing multiple tasks efficiently.
- Strong analytical skills with experience reviewing financial and operational metrics.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Microsoft Teams.
- Commitment to maintaining a safe, customer-focused operational environment.
Contact Alchemy Global Talent Solutions today to apply or learn more about this exciting opportunity with a top-tier relocation company.