Role and Responsibilities
- Collaborate with operations and specialist teams to guarantee smooth marketing and auction operations.
- Assure the highest standards of accuracy and quality by providing professional spirits valuation, research, and cataloguing.
- Maintain and develop a strong buyer and seller database in order to ensure recurring business and ongoing customer loyalty.
- Work alongside the marketing team to create focused advertising campaigns that support auctions and company expansion.
- Assess competitor strategies to uphold our position as a leader in the spirits auction market.
- Manage Spirits auctions and associated activities, handling every aspect from planning to execution.
- Develop team members' market knowledge and skills by mentoring and training them in the Spirits market.
- Verify the correct assessment and handling of properties by conducting property inspections at client locations and warehouses.
- Create and implement comprehensive client engagement strategies in collaboration with the Client Development team.
- Establish strong connections between external stakeholders and internal teams.
- Proofread catalogues and listings to maintain a professional standard.
- Build and execute strategies to boost the Spirits business growth and visibility throughout Europe.
- Lead colleagues in providing outstanding customer service whilst assisting with pre- and post-purchase tasks.
- Develop relationships with buyers, consignors, and trade contacts to meet and surpass sales targets.
- To boost the department's profile, propose and deliver lectures, exhibitions, and additional events.
- Work closely with the global Wine & Spirits team to curate innovative and high-profile auctions.
- Work with global and regional leadership to oversee the European Spirits department's P&L, including forecasting and budgeting.
Key Skills and Experience
- Five years of experience in the luxury goods or spirits industry minimum, with a high level of familiarity with the spirits industry.
- Flexibility and the capacity to perform well under time limits in order to fulfil deadlines.
- Strong pipeline management and sales acumen.
- Demonstrated management and leadership skills in fast-paced, high-growth settings.
- Thorough familiarity with international auction procedures and the spirits market.
- Proficiency with Excel, PowerPoint, and Word on Microsoft.
- Outstanding networking abilities with the capacity to turn contacts into business prospects.
- Strong interpersonal, communication, and organising abilities.
- Willingness to travel frequently.
- English proficiency is essential, other European languages are also highly desired.