This role is responsible for the overall performance of the branch, ensuring that the company meets its goals for compliance, customers, operations, and profit, and participating actively in day-to-day operations.
Responsibilities of the role include:
- Inspire the team to achieve financial, operational, and business objectives to sustain a safe, legally compliant, and prosperous Depot by supervising the Depot's finances and profit-making plan.
- Make sure that corporate policies and procedures, statutory and legal rules and regulations, and other firm information are effectively and faithfully communicated to the branch level.
- Make sure that the month-end deadlines for sales and costs are fulfilled, and that the Depot's systems are accurate.
- Manage personnel on the site, assess timetables, make recommendations, and anticipate resource availability to optimise crew and vehicle utilisation.
- Managing all personnel issues at the branch level, such as recruiting and firing, scheduling absences, conducting performance evaluations, and offering professional development and training in compliance with company policies.
- Proactively engaging with the team members and ensuring that everyone is aware of goals, key performance indicators, corporate and personal objectives, as well as the team's vision and values.
- Act as the point of contact for any grievances, damages, or issues pertaining to the processing of invoices from customers.
- Determine which branch facilities are needed, then present ideas and cost estimates to senior managers.
- Maintain accurate storage records and exercise proactive storage space management to satisfy fulfilment and profit targets.
- Collaborating closely and providing help to the operations and sales teams as needed.
- Additional ad hoc tasks as required.
Skills and experience required:
- Prior experience managing branches in the moving industry.
- Understanding of managing profits and losses.
- The ability to think strategically, drive sales performance, and solve challenges.
- Knowledge of fleet management as well as site, workplace, and vehicle health and safety.
- Strong communication skills, both in writing and speaking.
- The capacity to work well under pressure.
- Maintain an organised and goal-oriented mindset.
Does your skillset match the requirements for this position? Contact Alchemy today