This role involves mapping out and executing strategies for significant growth in key business relationships, focusing on increasing the number of sites and revenue.
The primary focus is on enhancing and renewing current client relationships (75%), with a secondary focus on securing and developing new client engagements (25%).
This role is fully remote and can be based in any global location. No sponsorship is available.
Fluency in French is essential.
Key Duties:
Client Retention and Development:
- Collaborate with Client Success Teams to pinpoint major growth opportunities, establish vital contacts, and manage the renewal processes.
- Use strategic account management tools and templates to facilitate growth in crucial partnerships.
- Record and maintain critical data on user and decision-maker hierarchies within client accounts.
- Participate in regular client success reviews, quarterly business reviews, and other key meetings to gather insights and identify opportunities within strategic accounts.
- Promote successes within existing accounts to internal teams such as Account Executives, Marketing, and Executive leadership.
- Track and achieve sales forecasts and detailed account opportunities through CRM software, meeting quarterly and annual targets.
New Client Acquisition:
- Oversee the full sales process from identifying and researching potential new clients, initiating contact, and arranging demonstrations, through to negotiating and closing deals.
- Enhance the sales pipeline by engaging in new business development, and sales initiatives, conducting proactive sales activities, and converting leads from marketing efforts.
- Address potential clients’ business challenges with a strong emphasis on delivering ROI through our solutions.
- Collaborate with Business Development and Solutions Engineering teams to advance sales opportunities.
- Maintain sales forecasts and detailed account opportunities in CRM software, achieving quarterly and annual sales goals.
Requirements:
- Must be a native French speaker with deep knowledge in the specified domain.
- At least 10 years of experience in selling software solutions, preferably SaaS, to large-scale enterprises, with a preference for backgrounds in analytics or supply chain management.
- Proven track record of managing complex sales cycles and engaging with key corporate leaders.
- Highly detail-oriented, capable of multitasking and working effectively across various teams (Client Success, Product Development, Finance, Solutions Engineering).
- Strong verbal and written communication abilities; proficient in delivering presentations.
- Exceptional skills in building and maintaining senior-level relationships.
- Travel is expected to comprise about 15% of the role.