We are looking for a skilled Implementation Manager to manage technical projects that involve integrating customer data into our cutting-edge cloud-based solutions. As a key point of contact for both clients and internal teams, you’ll oversee the end-to-end implementation process, ensuring seamless integration and alignment with business objectives.
Key Responsibilities:
- Data Integration: Extract, transform, and load customer data using proprietary tools.
- Project Ownership: Plan, execute, and oversee project lifecycles to ensure successful delivery on schedule and within budget.
- Client Collaboration: Act as the primary liaison, ensuring clear communication with clients and internal stakeholders.
- Risk Management: Proactively identify, address, and resolve project risks or issues.
- Documentation: Develop and maintain comprehensive data mapping requirements.
- Team Coordination: Work closely with technical teams to implement tailored solutions.
- Reporting: Monitor project progress and prepare detailed status updates.
- Multi-Project Management: Handle multiple concurrent projects while maintaining quality and timeliness.
Skills and Qualifications:
- 3–5 years in project management within technical or engineering environments.
- Experience with ERP systems, SQL, and data pipeline engineering.
Technical Proficiency:
- Expertise in project management tools (e.g., Jira, Asana, Microsoft Project).
- Understanding of supply chain or manufacturing processes.
Soft Skills:
- Exceptional communication and interpersonal abilities.
- Strong problem-solving and risk mitigation skills.
Additional Requirements:
- Fluency in French (spoken and written).
- Willingness to travel for occasional on-site customer implementations.