Country Manager &ndash; India Alchemy is looking for a proactive and experienced Country Manager to oversee and drive business growth at a top household goods shipping company in India. This position entails managing many branches, providing seamless operational integration, and improving the effectiveness of the business development team. The ideal candidate will have extensive experience in corporate and private client management within the moving and relocation sector. What You&rsquo;ll Be Doing:
<ul>
<li>Lead, supervise, and coach the sales and business development teams.</li>
<li>Oversee operations in different areas to ensure alignment with corporate objectives.</li>
<li>Create and implement strategies for growing corporate and private client business.</li>
<li>Increase sales through innovative company development strategies.</li>
<li>Streamline operations to ensure efficiency and seamless service delivery.</li>
<li>Develop and maintain good relationships with key business and private clientele.</li>
<li>Analyse market trends and competition activity to find potential growth opportunities.</li>
<li>Ensure that revenue targets and performance metrics are met or exceeded.</li>
<li>Collaborate with global and regional stakeholders to coordinate initiatives.</li>
<li>Comply with local rules and company requirements.</li>
<li>Monitor and increase customer satisfaction.</li>
<li>Represent the company at industry events and networking opportunities.</li>
</ul>
What We&rsquo;re Looking For:
<ul>
<li>A minimum of ten years of expertise in the moving and mobility industry, with an emphasis on household goods (HHG) services.</li>
<li>Proven experience leading sales teams and driving business success.</li>
<li>Excellent ability to manage corporate and private customer accounts.</li>
<li>Building and maintaining client connections requires exceptional interpersonal and communication skills.</li>
<li>Strategic thinking combined with a results-oriented approach to leadership.</li>
<li>Ability to travel as needed to oversee operations and meet with clients.</li>
</ul>
 Interested? Reach out to Alchemy Global Talent Solutions today!

Country Manager - Moving Services

Alchemy Global Talent Solutions is seeking a London-based Associate Director for a top intelligence and risk advisory firm. Managing strategic intelligence and enhanced financial due diligence initiatives throughout Africa will be the main responsibility of this role. This position offers a stimulating chance to lead projects on your own and support the ongoing success of the company. 
 
Role and Responsibilities
<ul>
	<li style="margin: 0.0cm 0.0cm 8.0pt;">Oversee Africa-wide strategic intelligence and enhanced due diligence initiatives. 
	<li style="margin: 0.0cm 0.0cm 8.0pt;">Manage/run complex projects
	<li style="margin: 0.0cm 0.0cm 8.0pt;">Inform clients and stakeholders about the status of the project, important discoveries, and insights unique to the region.
	<li style="margin: 0.0cm 0.0cm 8.0pt;">Support intelligence projects by conducting human source enquiries and public domain research.
	<li style="margin: 0.0cm 0.0cm 8.0pt;">Conduct client risk assessments
	<li style="margin: 0.0cm 0.0cm 8.0pt;">Create project proposals for clients and assist the company's internal business development initiatives.
	<li style="margin: 0.0cm 0.0cm 8.0pt;">Create high quality reports and graphics that are client-ready and clearly and professionally convey findings and insights.
	<li style="margin: 0.0cm 0.0cm 8.0pt;">Develop and maintain a human resource network essential to intelligence operations in the Africa region.
	<li style="margin: 0.0cm 0.0cm 8.0pt;">As needed, give briefings on particular African nations or industries.
</ul>
 
Qualifications and Capabilities

<ul>
	<li style="margin: 0.0cm 0.0cm 8.0pt;">A minimum of three years of experience working in the business intelligence/advisory sector.
	<li style="margin: 0.0cm 0.0cm 8.0pt;">Strong geopolitical knowledge of African nations and an awareness of the legal and business risks that investors in the area face.
	<li style="margin: 0.0cm 0.0cm 8.0pt;">Fluency in English is essential, and French would be highly beneficial.
	<li style="margin: 0.0cm 0.0cm 8.0pt;">Excellent English communication skills, both in writing and speaking, for client briefings and report writing.
	<li style="margin: 0.0cm 0.0cm 8.0pt;">Strong Commercial writing experience.
	<li style="margin: 0.0cm 0.0cm 8.0pt;">Proficiency in performing intricate investigations utilising appropriate databases and additional publicly available resources.
	<li style="margin: 0.0cm 0.0cm 8.0pt;">The capacity to oversee several projects at once, fulfil client deadlines, and produce excellent work under duress.
	<li style="margin: 0.0cm 0.0cm 8.0pt;">Strong interpersonal skills are essential for working with internal and external stakeholders and providing clients with effective briefings.
</ul>

Associate Director, Strategic Intelligence, Risk Advisory - Africa

Alchemy Global Talent Solutions is a leading provider of high-quality serviced apartments, offering flexible, fully furnished living solutions for business and leisure travelers. They are dedicated to delivering exceptional guest experiences and operational excellence, and are currently seeking a dynamic and results-oriented Revenue Manager to join their team. 
 
As a Revenue Manager, you will be responsible for maximizing the profitability of our serviced apartment portfolio. You will play a pivotal role in developing and executing strategies that optimize pricing, inventory management, and distribution channels to ensure maximum revenue generation. This is an exciting opportunity for a strategic thinker with a deep understanding of the hospitality and serviced apartment sectors. 
 
Key Responsibilities:
<ul>
	<li>Develop and implement revenue management strategies for all serviced apartment properties, ensuring optimal pricing and availability.
	<li>Analyse market trends, competitor performance, and demand forecasts to drive pricing decisions and inventory control.
	<li>Monitor and adjust rates for different room types and stay lengths based on market conditions and internal targets.
	<li>Work closely with the Sales and Marketing teams to align pricing strategies with promotional campaigns and distribution channels.
	<li>Conduct regular data analysis and reporting on key performance metrics, including RevPAR, occupancy rates, average daily rate (ADR), and overall revenue performance.
	<li>Develop accurate demand forecasts to support business planning and budgeting.
	<li>Leverage revenue management systems and tools to automate and optimize pricing and inventory management processes.
	<li>Build and maintain strong relationships with online travel agents (OTAs), corporate clients, and other distribution partners.
	<li>Regularly review and update pricing structures to ensure competitiveness while maintaining profitability.
	<li>Assist in the development of corporate pricing policies and strategies for group bookings, long-term stays, and corporate partnerships.
	<li>Provide training and support to other teams on revenue management best practices and tools.
</ul>
 
Skills & Qualifications:

<ul>
	<li>Proven experience in revenue management, preferably within the serviced apartment, hotel, or broader hospitality industry.
	<li>Strong analytical skills with the ability to interpret data and market trends to inform decision-making.
	<li>Familiarity with revenue management software, channel management platforms, and other relevant tools.
	<li>Excellent understanding of pricing strategies, demand forecasting, and inventory control.
	<li>Strong communication and interpersonal skills, with the ability to collaborate across teams.
	<li>Proactive, solution-focused, and able to thrive in a fast-paced environment.
	<li>A bachelor's degree in hospitality management, business, or a related field is preferred.
</ul>

Revenue Manager

Assistant Moving General Manager – Salem, OR 
 
You will be crucial in assisting our leadership team, promoting operational excellence, and optimizing business growth in your job as assistant general manager. You will take on a crucial sales role to help expand our clientele and boost income in addition to helping to supervise the day-to-day operations of the business and guarantee the efficient provision of moving services. For a seasoned, results-driven individual hoping to have a big influence on the growth of a flourishing company, this is the perfect opportunity. 
 
Responsibilities: 
Business Development & Sales:
<ul>
	<li>Actively seek out and interact with new customers through networking, outreach, and business development initiatives.
	<li>Motivate sales tactics to boost income and accomplish organizational goals.
	<li>Maintain ties with current customers to guarantee recurring business and high levels of satisfaction.
	<li>Create and deliver compelling pricing ideas to customers.
</ul>
Support for Operations:

<ul>
	<li>Help the general manager supervise day-to-day activities, such as scheduling, logistics, and moving crew management.
	<li>Make certain that movement procedures are carried out effectively, securely, and on schedule.
	<li>To make sure all resources are in optimal operating shape, keep an eye on and manage inventory, equipment, and vehicle maintenance.
</ul>
Team Leadership & Management:

<ul>
	<li>Lead, mentor, and inspire a team of moving staff, ensuring high performance and adherence to company standards.
	<li>Collaborate with the HR team to manage recruitment, onboarding, and training of new staff.
	<li>Assist in performance reviews and provide constructive feedback to help team members grow.
</ul>
Customer Service Excellence:

<ul>
	<li>Act as a point of contact for customers during and after their moving experience, addressing concerns and ensuring satisfaction.
	<li>Resolve customer complaints swiftly and professionally, ensuring the highest levels of service are always provided.
</ul>
Administrative Assistance:

<ul>
	<li>Help in the creation and administration of financial reports and budgets.
	<li>Monitor and evaluate operational data to pinpoint problem areas and maximize efficiency.
	<li>Verify adherence to all company, legal, and safety regulations.
</ul>
Requirements:

<ul>
	<li>Shown expertise in a sales or leadership capacity, ideally in the transportation or logistics sector.
	<li>Excellent sales skills with a track record of generating new leads and accelerating business growth.
	<li>Outstanding interpersonal and communication abilities with the capacity to establish and preserve connections.
	<li>The capacity to handle several priorities and perform well in a dynamic, fast-paced setting.
	<li>A proactive, problem-solving attitude and the capacity to make choices under duress.
	<li>Excellent organizational abilities and meticulousness.
	<li>It is quite beneficial to have an understanding of the logistics and operations of the moving sector.
	<li>????A valid driver’s license and clean driving record are preferred.
</ul>

Assistant Moving General Manager

Moving Operations Manager - Mount Vernon, NY 
 
Join a renowned provider in the moving and relocation industry as a Moving Operations Manager in vibrant New York, NY. This is an amazing chance to oversee and streamline relocation processes while maintaining service excellence and team efficiency. If you have good managerial abilities and thrive in a fast-paced logistics environment, this could be the ideal position for you. 
 
What You’ll Be Doing:

<ul>
	<li>Oversee day-to-day moving operations to ensure the efficient execution of all relocation services.
	<li>Manage moving workers, drivers, and coordinators to ensure optimal performance and efficiency.
	<li>Maintain complete compliance with health, safety, and regulatory standards at all times.
	<li>Monitor operational key performance indicators and apply continuous improvement methods.
	<li>Manage scheduling and resource allocation to optimize workflow.
	<li>Communicate with clients to ensure their expectations are fulfilled and surpassed.
	<li>Supervise the packing, loading, and delivery operations for both domestic and commercial movements.
	<li>Coordinate equipment and vehicle maintenance schedules.
	<li>Resolve client or operational concerns quickly and professionally.
	<li>Train and support team members to maintain service standards and follow processes.
	<li>Manage inventory to ensure that all assets are properly accounted for and maintained.
	<li>Collaborate with other departments to increase service quality and customer happiness.
</ul>

 
What We’re Looking For:

<ul>
	<li>Minimum of three years' experience as an Operations Manager in the moving or relocation industry.
	<li>Proven leadership and team management skills.
	<li>Strong multitasking and problem-solving skills.
	<li>Proficiency with Microsoft Office and broad IT knowledge.
	<li>In-depth understanding of corporate policy compliance and operational best practices.
	<li>Excellent organizing and communication skills.
</ul>

 
Interested? Reach out to Alchemy Global Talent Solutions today!

Relocation Operations Manager – Mount Vernon, NY

Residential Moving Sales Representative – Boston, MA 
 
Become a Residential Moving Sales Representative in the moving industry and work with a dynamic team in Boston, Massachusetts. You will be on the front lines of assisting clients in moving their homes with confidence and ease in this fascinating position. From the first quote to the last delivery, you'll ensure a seamless moving experience by boosting sales and providing outstanding customer service. 
 
What You’ll Be Doing:
<ul>
	<li>Through phone calls, emails, recommendations, and local networking, find new residential moving clients.
	<li>Assess relocation needs and produce precise estimates by conducting in-home or online surveys.
	<li>Create tailored moving bids based on the requirements and financial constraints of the client.
	<li>Oversee leads from initial contact to signed contract, including the whole sales cycle.
	<li>Work together with the dispatch and operations teams to guarantee seamless relocation coordination.
	<li>Follow up with potential and existing customers to finalise sales and encourage repeat business.
	<li>Keep your client data current and accurate in the CRM system.
	<li>Reach or surpass team and individual sales goals on a regular basis.
	<li>Keep yourself updated on shifting industry price trends and local competitors.
	<li>Attend trade exhibits, networking gatherings, and community events on behalf of the business.
	<li>Clearly explain deadlines, services, and expectations to your clients.
	<li>Provide exceptional customer service and follow up post-move to ensure satisfaction.
</ul>
 
What We’re Looking For:

<ul>
	<li>Demonstrated sales experience in the moving sector, preferably with a residential specialisation.
	<li>Familiarity with domestic relocation services and typical problems that customers have.
	<li>Excellent negotiating and communication abilities with a focus on the needs of the customer.
	<li>The capacity to establish rapport and trust with potential customers fast.
	<li>Proficiency with Microsoft Office apps and CRM technologies.
	<li>Self-driven and capable of efficiently managing time and leads.
</ul>
 
Interested? Reach out to Alchemy Global Talent Solutions today.

Residential Moving Sales Representative 

Alchemy is working with a leading company in ERP integration who are seeking a highly skilled ERP Integration Support Engineer based in New York. This role involves working with clients to resolve their production support requests. 
 
Role Responsibilities:
<ul>
	<li>Resolve customer support tickets through debugging, platform log file analysis, and data mapping verification.
	<li>Implement, test, and deploy client change requests.
	<li>Perform root cause analysis and resolution using back-end databases and raw data files.
	<li>Coordinate with the implementation and development teams for issue escalation.
	<li>Communicate status and resolution to customers via phone and email.
</ul>
 
Role Requirements:

<ul>
	<li>3+ years of experience in enterprise software implementation or support roles; client-facing experience is a plus.
	<li>Preferred Experience in: SAP Business One, SAP BusinessByDesign, or similar ERP platforms. eCommerce applications such as Shopify, Magento, ShipStation, etc. and EDI transaction sets and trading partner setup.
	<li>Strong troubleshooting and critical thinking skills.
	<li>Excellent communication skills, both written and verbal.
	<li>Strong organizational and multi-tasking abilities.
	<li>Familiarity with data formats and structures: XML, flat file, JSON, etc.
	<li>Solid understanding of Order to Cash and Procure to Pay processes in medium-sized companies.
	<li>Proficiency in SQL query writing.
</ul>

Country Manager - Moving Services

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