We are currently working with an established Freight Forwarder who are seeking for a Shipping Clerk to join their team based in Dagenham. Responsibilities:
<ul>
<li>Handling EU road groupage shipments for import/export</li>
<li>Global import and export of deep-sea containers</li>
<li>Adding documents using our goods application </li>
<li>Handling orders for delivery and pickup</li>
<li>Scheduling internal transportation</li>
<li>Getting the paperwork for clearance ready</li>
<li>Files with invoices</li>
<li>Answering questions from clients or agents</li>
</ul>
Requirements:
<ul>
<li>Prior deep sea shipping experience is required.</li>
<li>Prior road freight experience is required.</li>
<li>Able to handle import and export customs processes. </li>
<li>The ability to use Cargo wise software is beneficial.</li>
<li>Proficiency in Microsoft Office and Outlook</li>
</ul>
 Shift Hours: Monday - Friday (9AM &ndash; 5:30PM) &nbsp;

Shipping Clerk 

We are working alongside an international and highly reputable auction house to assist in their search for a Senior Specialist for 20th Century Decorative Arts and Design. 
 
Key Responsibilities:
<ul>
	<li>Conduct detailed appraisals and write scholarly catalog entries for a variety of 20th century decorative arts objects.
	<li>Assist with the acquisition and consignment of high-quality pieces, ensuring a diverse and appealing selection for auctions.
	<li>Develop and maintain strong relationships with collectors, dealers, and other stakeholders in the modern and contemporary decorative arts market.
	<li>Participate in the planning and execution of departmental sales strategies to meet and exceed financial targets.
	<li>Contribute to the production and proofreading of auction catalogues to ensure accuracy and appeal.
	<li>Represent Bonhams at external events, including fairs, exhibitions, and other relevant gatherings, to enhance the company's reputation and network.
	<li>Provide expert advice and market insights to clients and colleagues, fostering an informed and enthusiastic departmental atmosphere.
	<li>Stay informed of market trends and academic research in the field of 20th century decorative arts to maintain a competitive edge.
	<li>Support the department head in daily operations and strategic planning.
</ul>
Skills Required:

<ul>
	<li>Bachelor’s or Master’s degree in Art History, Design, or a related field, with a focus on 20th century decorative arts.
	<li>Several years of professional experience in a related role, preferably within an auction house or a major gallery specializing in modern and contemporary design.
	<li>Extensive knowledge of 20th century decorative arts, with particular expertise in significant movements and designers within the Arts and Crafts, Art Nouveau & Art Deco periods.
	<li>Proven experience in the valuation, negotiation, and sale of high-quality decorative arts objects.
	<li>Strong analytical skills and attention to detail, especially in appraisal and research tasks.
	<li>Excellent interpersonal, communication, and client service skills.
	<li>Proficiency in using IT systems relevant to the auction business, including inventory and client management software.
	<li>Ability to work collaboratively in a team-oriented environment.
</ul>

Senior Specialist - 20th Century Decorative Arts and Design

We are working alongside an international and highly reputable auction house to assist in their search for a Head of Department for 20th Century Decorative Arts and Design. 
 
Key Responsibilities:
<ul>
	<li>Lead and exemplify strong management skills to enhance productivity within the 20th Century Decorative Arts Department.
	<li>Proven “Business Getting” experience, with a demonstrated history of meeting consignment targets.
	<li>Ensure timely support in cataloguing and production of catalogues to meet printing and distribution deadlines.
	<li>Provide expert assistance in cataloguing for all sales, with a focus on decorative arts items including furniture, ceramics, glass, and metalware from the 20th century.
	<li>Maintain and develop relationships with collectors, decorators, and institutions with interests in modern and contemporary decorative arts.
	<li>Achieve budgeted commission levels and actively monitor departmental financials.
	<li>Cultivate positive relationships with trade and professional associations to further department growth.
	<li>Actively seek out new business opportunities and maintain a robust database of buyers and vendors.
	<li>Ensure the department complies with all contractual obligations to buyers and vendors.
	<li>Host and entertain clients as required to build and maintain strong customer relationships.
	<li>Oversee the 20th Century Decorative Arts and Design department's budget and optimize spending to maximize benefits.
</ul>
Skills Required:

<ul>
	<li>A degree in Art History, Design, or a related field with a specialization in 20th Century Decorative Arts.
	<li>Proven track record of leadership in a similar role or extensive experience in the auction business, specifically in decorative arts.
	<li>Demonstrated expertise in 20th Century Decorative Arts, including a deep understanding of movements such as Arts and Crafts, Art Nouveau & Art Deco, design.
	<li>Comprehensive knowledge of key artists and designers.
	<li>Established connections with major dealers, collectors, and curators in the field of modern and contemporary decorative arts.
	<li>Ability to travel as needed for business development, client visits, and collection assessments.
	<li>Excellent communication (verbal and written), organizational, and networking skills.
	<li>Proficiency in IT and database management tools.
</ul>

Head of Department - 20th Century Decorative Arts and Design

We are looking for an experienced Commercial Sales & Surveying professional to join our client’s team in Bangkok. The role will be responsible for leading the Commercial Sales team, helping to maximise profitability, efficiency by providing high level service delivery as well as winning & retaining new business. The ideal candidate will have previous experience within Commercial Move Management, with a particular focus on Pricing, Surveying & Sales. 
 
Key Responsibilities:
<ul>
	<li>Drive revenue growth and market penetration within Thailand's commercial moving sector.
	<li>Lead the commercial moving sales and surveying team to surpass personal and collective targets.
	<li>Foster team development through mentoring and coaching.
	<li>Cultivate and validate commercial moving sales opportunities to ensure a robust pipeline.
	<li>Strategically collaborate with internal stakeholders to optimize sales processes and pricing strategies.
	<li>Enhance operational efficiency and client satisfaction by liaising with cross-functional teams.
	<li>Manage tender processes in adherence to company protocols.
	<li>Cultivate and nurture relationships with local vendors, overseas agents, and partners.
	<li>Support regional marketing efforts to amplify brand visibility and consistency.
	<li>Conduct pre-move surveys and engage in lead generation activities to expand the client base.
</ul>
 
Split of Core Functions and Responsibilities: 
Team Support, Leadership & Sales:

<ul>
	<li>Mentor and guide the commercial sales team towards excellence.
	<li>Drive a healthy sales pipeline and ensure objective attainment.
	<li>Assist in RFP preparation and presentation delivery.
	<li>Conduct regular meetings to foster commercial sales team performance.
</ul>
Personal Targets and Activity:

<ul>
	<li>Develop a robust personal pipeline and conduct pre-move surveys.
	<li>Actively engage with prospects to generate leads and convert sales opportunities.
</ul>
Sales Strategy:

<ul>
	<li>Prepare RFPs, formal proposals, and presentation content.
	<li>Collaborate closely with regional stakeholders to align sales strategies.
	<li>Cultivate relationships with department heads and managing directors during budgeting periods.
</ul>
Branding, Networking & Marketing:

<ul>
	<li>Collaborate with marketing teams to enhance brand messaging.
	<li>Support the development of new collateral branding.
	<li>Attend local networking functions to bolster brand visibility.
</ul>
 
Required Skills:

<ul>
	<li>Demonstrable industry knowledge and sales management experience within Commercial Move Management.
	<li>Proficiency in presentation, written communication, and financial analysis.
	<li>Strong interpersonal skills with the ability to collaborate across departments.
	<li>Proven track record of exceeding sales targets and closing ratios.
	<li>Experience with Salesforce is advantageous.
</ul>
 
Qualifications:

<ul>
	<li>5-8 years of sales management experience within International Moving or Relocation services.
	<li>Previous surveying & pricing experience would be advantageous.
	<li>Background in B2C sales.
	<li>Bachelor's degree or higher qualification.
	<li>Join our team and be part of a dynamic environment where your expertise drives success in Thailand's commercial landscape.
</ul>

Commercial Sales and Surveying Manager

Alchemy is supporting a leading International Moving & Relocation service provider their search for a Moving Department Manager to join their team in Tokyo, Japan. 
 
The Household Goods Moving Department Manager will be responsible for managing the moving services department across international, domestic and local household goods moving services.  
 
We are seeking an experience moving professional capable of handling inbound moving services and leading the moving department. 
 
Responsibilities of the Household Goods Moving Department Manager:
<ul>
	<li>Manage household goods moving department, ensuring the team is providing high levels of service to both individual and corporate clients
	<li>Directly manage and handle inbound moves and manage the process door to door
	<li>Arrange logistical requirements for household goods shipments for local, domestic and international moves
	<li>Contribute to the ongoing development of the household goods moving department
	<li>Serve as the go to point of contact for escalated issue for the moving team and clients
	<li>Work closely with vendors and suppliers to ensure performance, pricing and services exceed standards
	<li>Manage all aspects of pricing, including RFP pricing, agent quotes, local quotes, agent tariff
	<li>Supervise surveyors to ensure maximization of local bookings
	<li>Partner with the General Manager on revenue forecasting, new staff hiring etc.
	<li>Review and evaluate the strengths and areas for improvement within the department, and implement process improvements 
	<li>Develop new and innovative services for the company to ensure they remain a leader in the household goods moving industry 
	<li>Ensure consistently high levels of service delivery to clients and achieve operational excellence 
	<li>Provide support to sales and business development teams when required
</ul>
Requirements of the Household Goods Moving Department Manager:

<ul>
	<li>Management experience within the household goods moving, relocation and/or logistics sector
	<li>Experience managing a team of staff, with a collaborative and transparent management style
	<li>Committed to driving continuous improvement in all areas of the moving department and able to manage change
	<li>Strong hand on experience coordination door to door moves and relocations
	<li>Passionate about the global mobility, moving and relocation sector
	<li>Excellent attention to detail
	<li>Fluency in English and Japanese
</ul>

Household Goods Moving Department Manager 

Alchemy is assisting one of our well-known clients with their search for a Moving Operations Dispatcher in Austin, TX. 
 
To ensure that the objectives of the firm and the moving services are securely fulfilled, the chosen applicant must be able to optimise hauling opportunities while making efficient use of the equipment.  
 
Responsibilities of the role include:
<ul>
	<li>Reviewing moving requests, accepting, rejecting or negotiating offers.
	<li>Arrange, schedule, and designate relocations to drivers.
	<li>Daily updates to both systems and driver check-ins.
	<li>To surpass service targets by picking up, transferring, and delivering customers' items on schedule and undamaged. Coordinate labour and vehicle needs with dispatchers. 
	<li>Keep an eye on and update equipment listings and preserve the accuracy of any relevant systems' data. 
	<li>Observe moving safety regulations at all times. 
	<li>Keep driver accounts and budgets up to date. 
	<li>Finish the required documentations on time. 
	<li>Monthly reports of the hauling budget to the GM and the hauler. 
	<li>In order to guarantee client pleasure and optimise sales prospects, collaborate closely with relocation coordinators. 
	<li>Work with Claims to lower the ERP of transporters.
	<li>Handle customer concerns, particularly those that come up after regular business hours.
</ul>
 
Requirements of the role include:

<ul>
	<li>Prior experience within the moving and relocation industry
	<li>The capacity to operate autonomously in a busy setting.
	<li>Must be familiar with American geography.
	<li>Strong grasp of the operations process and a strong desire to increase output. 
	<li>Proficiency in comprehending or swiftly acquiring knowledge of industry agreements, tariffs, pricing schemes, and contemporary market patterns. 
	<li>Exceptional interpersonal abilities. 
	<li>The capacity to collaborate with others. 
	<li>Strong communication skills both in writing and speaking. 
	<li>Reliable transportation and a valid driver's licence.
	<li>Capacity to handle and react to disagreements from customers. 
	<li>Strong operational track record and experience in customer service are preferred. 
	<li>To optimise production and efficiency in the operations process, one must be proficient in using a computer and other technology.
</ul>
 
Do the above requirements match your skillset? Contact Alchemy to discuss this opportunity in more detail.

Moving Operations Dispatcher

Alchemy is assisting a well-established moving company with its search for a Accounting Specialist. 
 
Our Client is in urgent need of a Relocation Accounting Specialist with the ability to turn thorough moving estimates into invoices. The perfect applicant will be driven, open to new ideas, and passionate about pursuing greatness. Prior expertise with data entry, billing, or accounting within the moving industry is essential. 
 
Responsibilities of the role include:
<ul>
	<li>Carefully going over all contracts, orders, and service agreements that are connected to moving services.
	<li>Make sure that all financial information is appropriately recorded and reflects the agreed agreements. This includes confirming the amounts, costs, and moving service terms.
	<li>Verify billing rates, to make sure they comply with current moving contracts and pricing structures by conducting routine audits.
	<li>Accountable for updating the invoice to reflect the actual moving expenses incurred.
	<li>To prevent payment delays, make sure the invoices are sent out on time.
</ul>
 
Requirements of the role include:

<ul>
	<li>Prior experience within the moving and relocation industry.
	<li>Ability to prioritise, multitask, and meet deadlines in a fast-paced work environment.
	<li>Excellent organisational and analytical skills.
	<li>High school diploma or G.E.D.
	<li>Proficiency with MS Word, Excel, and computer-based accounting systems.
	<li>Ability to work as a team and demonstrate initiative while being in harmony with and supporting other staff members.
</ul>
 
Do the above requirements match your skillset? Contact Alchemy today!

Shipping Clerk

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