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Senior Assignment Management Consultant

Job Details

  • Posted:14th March, 2023
  • Sector:Global Mobility
  • Location:Singapore
  • Job Ref:16239
  • Salary:$6,500 - 7,400 SGD pm
We are hiring for a Senior Assignment Management Consultant to join our client in Singapore.
You will be responsible for ensuring the smooth and profitable coordination of global relocation initiation from enquiry to closing.The Senior Assignment Management Consultant will act as a global mobility and relocation expert, ensuring client satisfaction at all time.

Key responsibilities:
  • Managing assignee files and ensure complete satisfaction from assignee and family and client by exceeding their service expectations
  • Taking detailed client briefs and conducting relocation needs analysis
  • Support relevant Global Mobility Managers in client meetings 
  • Learn and administer clients policies and keeping clients closely informed of the progress of their global assignment programme
  • Developing relationship with clients, assignees and their families
  • Ensuring assignee requests are handled in a timely manner basis, always responding to calls within 24 hours 
  • Flagging any cost overruns and act accordingly
  • Ensuring issues are promptly escalated where appropriate to ensure corrective action can be taken
  • Seeking opportunities to cross sell other services
  • Advising Relocation and Global Mobility Manager/Director of suggestions for process improvement, costs savings
  • Support team members on assignee casefile management when needed

Skills & experience:
  • Previous experience in relocation and/or assignment management is necessary
  • Excellent verbal and numerical reasoning skills
  • Great cultural awareness and natural people skills
  • Highly organised and able to project manage
  • Passionate about providing quality customer services

Applicants must hold Singapore PR or national status as sponsorship is not available.

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